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UWU is here for members, workers needing to join, partners and supporters.
Members FAQ
Can the union help me with an issue I am having at work?
Yes, United Workers Union Members can contact the Member Rights Team for confidential advice and support with workplace issues. Here’s a list of common reasons members call and some important advice: Get Help at Work
Note: With some issues, timing is important so we encourage you to contact our team as soon as possible.
How do I get my tax statement (for claiming union payments on my tax return)?
Your United Workers Union fees are 100% tax deductible, boosting your tax return. See all details here: https://unitedworkers.org.au/getting-your-tax-statement-2024-25/
Download your statement in the Member Portal
Or
How do I get access to my member benefits and savings?
Being a member of the United Workers Union also means you can access exclusive, member-only discounts, legal advice, professional training and development, and much more.
All key links and codes to access your benefits are available in the Member Portal: https://mlink.unitedworkers.org.au/
OR get in touch via one of the following methods:
How do I update my personal / contact details?
It’s important that your union is able to contact you and keep you informed about important updates for your industry and workplace. If you move house, change email or phone, you can update these details using any of the following methods:
How do I update my union payment information?
You can determine the ideal frequency (weekly, fortnightly, monthly) and day of week for your union fees to be deducted. You may also need to change or update the bank account details or card number. Please use the following options:
My job has changed – how do I update my job details
Your role, type/hours of work, employer and worksite are all important to your union so that we can ensure you are receiving the information and support that you need. We can also make sure you are paying the correct fees. You can update your details using one of the following methods:
I have left my job – what do I do about my union membership?
If you have moved to a new job, that may still be covered by UWU so it is best to give us full details and we can advise you from there.
If you are currently unemployed, you can remain a union member and access your union benefits while you find a new job. We can even provide you advice if you have a new job offer/contract. All you need to do is get in touch using one of the following methods:
I am retiring soon – do I still need my union membership?
Yes. While you are still working and until you receive all of your accrued entitlements, you should remain a member of your union. You can continue to stand with your fellow members, have your say in regard to working conditions and agreements. You also have access to union support if you are not paid your entitlements correctly.
If you have already retired and received all of your entitlements, let us know via one of the following methods:
I got a message from the union about my union payments, what do I need to do?
If you have received a message about your union payments, it means that your regular deduction was not successful. This usually due to changes to bank details or an account balance issue. That’s fine, we can help you sort it out – just use the following methods:
How can I get a new membership card?
UWU members are entitled to a membership card. You can submit a request online here and your digital card will be with you via email or SMS in minutes:
I need to attend training at the office – where do I go?
United Workers Union has offices in every state and territory of Australia. You can find a full list of locations and contact details here:
Where can I find information about United Workers Union Training?
United Workers Union members have access to a range of training and workshops. All the details are on this page:
Where can I register for an online Member Workshop?
United Workers Union members have access to regular online workshops covering a wide range of topics – you can find a full list of workshops and register here:
How do I view a Member Workshop – On-Demand?
United Workers Union members have access to view previous workshops at any time. A full list of On-Demand Workshops is updated every month and is available here:
Non-member FAQs
How do I join the union?
Congratulations on deciding to join. You can join online right now: https://unitedworkers.org.au/join
If you need to speak with us or prefer to join over the phone – here’s our details:
Can the union help me with an issue I am having at work?
United Workers Union provides advice and support to members of our union. That is one of the many benefits of being a member of UWU. Not only do union members join together and win better pay and working conditions, access training and other benefits, but union delegates provide on-site support and all members can get over the phone advice.
When you join, and become a financial member of United Workers Union, you have joined a huge network of workers who are improving their working lives. You have access to additional support when you need it.
https://unitedworkers.org.au/join
If you need to speak with us or prefer to join over the phone – here’s our details:
What is the benefit of being a union member?
United Workers Union members join together and win better pay and working conditions, access training and other benefits, and pressure our governments to reduce the cost of living and improve the working lives of all Australians.
You can find our more here: https://unitedworkers.org.au/issues-we-fight-for/ and https://unitedworkers.org.au/member-benefits/
You can join online: https://unitedworkers.org.au/join
You can get in touch and speak with us about union membership: Contact Membership Services
What industries are covered by United Workers Union?
United Workers Union covers a very broad range of industries across all states and territories of Australia. Find out more and see if your industry is covered here:
General FAQs
I am a member of the media – who can I contact?
For media enquiries at United Works Union – please get in touch with our media team:
You can also view all the latest News, Media Releases, Submissions and Research on our News & Articles Page
I need to contact a United Workers Union Official – how do I do that?
If you need to contact a United Workers Union Official, please contact your state office
I have a delivery for the UWU office – where should I go?
I need to do repairs at the UWU office – how do I get access?
If you need to work on-site at a UWU state or territory office, please refer to the State Office location and contact details
If you still have a question
If you have not found an answer to your question in our FAQs, you can use our contact list to find the most appropriate contact and choose the best method for you to contact us.
-- UWU NATIONAL OFFICES --
STATE / TERRITORY CONTACTS
You can reach your state/territory teams for workplace assistance or office enquiries using the numbers below.
ACT
NSW
Glebe Address: 19-37 Greek St, Glebe NSW 2037
NT
QLD
SA
TAS
VIC
VIC Member (country VIC): 1800 819 087 (select option 2)