Every day we see news reports urging people to stay home, stay safe and rising infection/death tolls. This is ALARMING! We all have families, grandparents or friends to try to protect but as an essential service we are expected to put on our uniforms and game faces and get out there. We are expected to be reassuring, have all the answers AND resolve any issues and problems our clients might have. We receive updates and texts from managers but their reassurance is hollow when we know they are at home on their laptop. We have no idea if our next client is infected. No idea if our PPE is enough to protect us or if there is enough to go around. No idea if we know enough.
We are isolated, ill informed and scared as hell!